What is the Advance Benefits Card?
The Advance Benefits card is a healthcare savings program that entitles cardholders to significant discounts on healthcare services. Here are some highlights of the card:
- No annual limits on savings
- No age limits for access to discounts
- Extensive provider networks
Are there any restrictions because of age or current medical conditions?
There are no restrictions on access to discounts due to age or any health conditions you may have. However, services already completed or in progress before you join are not discounted.
Can anyone in my immediate family use my ID card?
If you apply in the family program, immediate family members residing in your household can use your Advance Benefits membership card. You will be asked to provide application information for your immediate family members when you sign up.
Will this membership keep my medical information private?
The Advance Benefits card has no access to private medical information. Only the providers have that information.
What is the refund / cancellation policy?
If you are unsatisfied with Advance Benefits, then you can cancel your membership at anytime. We have a 30 day money back policy. Within the first 30 days of your membership you may return your member ID cards to the address shown in your membership kit and receive a full refund of your membership fee. The one-time processing fee is non-refundable, except in those states where refund provisions are specified by state law. If you cancel after the first 30 days, your membership will end at the end of the period for which you have already paid and you will not be billed further.
Do I have to pay at the time of service?
Yes, you must pay the provider once you’ve received the service. Participating providers have an agreement that they will not bill the member for the difference between their usual fee and the reduced fee.
How is pricing for prescription drugs determined?
The Advance Benefits card prescription drug program provides savings on both generic and name brand prescriptions. It allows for unlimited use by the member and his / her family. Prescription drug costs vary by provider due to differences in both retail and wholesale prices for their products. When the pharmacy’s usual and customary charge (retail price) is lower than the Advance Benefits card discounted price, members will pay the lower price. Click Here for a Pharmacy Search.
What if a provider doesn’t accept my card?
If a provider does not accept the card, contact Member Service at the toll-free number on the Advance Benefits card and the representative will contact the provider and mediate the situation.
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