Europ Assistance

When you’re traveling, the unexpected can occur. Emergencies do happen, but help is now only a phone call away with Europ Assistance membership.

What is Europ Assistance?

Europ Assistance USA, Inc. (EA) is a 24 hour toll-free emergency service that can help you access emergency assistance when traveling 100 or more miles away from home. Europ Assistance is there when a crisis strikes. Over 400,000 multilingual service professionals stand ready to assist travelers in over 200 countries and territories worldwide.

With a Europ Assistance membership, you have access to Emergency Medical and Personal Services as well as Pre-trip Information.

Emergency Medical Assistance

Emergency Personal Services

Pre-Trip Information

Who Is Responsible To Pay For The Services?

The member is financially responsible for any actual expenses associated with any service, such as transportation costs and medical expenses, but not for any arrangements that EA makes or EA’s case management fees. For example, the member must provide a credit card guarantee for a cash advance, but all expenses associated with arranging and handling such as a request are EA’s responsibility (except any transfer or wire fees associated with this service). EA will not charge for internal expenses such as telephone costs, medical monitoring fees, or time dedicated to working on your case.

The assistance provider Europ Assistance USA, Inc. reserves the right to suspend, curtail or limit its services in any area in the event of hazardous flight conditions, rebellion, riot, military uprising, war, labor disturbances and strike, nuclear accidents, acts of God, or refusal or authorities in the country of assistance to permit EA to fully provide service. EA will, however, endeavor to provide services to the best of its ability during any such occurrence. EA cannot guarantee service in the above stated situations however, the member is eligible for coverage in all countries of the world (please see applicable plan exclusions). EA reserves the right to update the list of countries in which its services are not available. It is the responsibility of the Covered Member to inquire whether a country is “open” for assistance prior to his or her departure and during his or her stay. In any event, EA will make the best possible effort regardless of circumstance to render assistance as much as possible.

DISCLOSURES - DISCOUNT MEDICAL PROGRAM

THIS PLAN IS NOT A HEALTH INSURANCE POLICY. This plan provides discounts at certain health care providers for medical services. This plan does not make payments directly to the providers of medical services. The plan member is obligated to pay for all health care service but will receive a discount from those health care providers who have contracted with this discount plan organization. It is the members responsibility to confirm with Member Services that a provider is an active participant of the program prior to seeing that provider. *Not available in all states. Please call to verify availability.